{"id":5037,"date":"2025-11-22T18:21:32","date_gmt":"2025-11-22T18:21:32","guid":{"rendered":"https:\/\/restivomartino-qocle.wpcomstaging.com\/?page_id=5037"},"modified":"2026-04-21T03:28:15","modified_gmt":"2026-04-21T01:28:15","slug":"politique-de-livraison","status":"publish","type":"page","link":"https:\/\/softwaresail.com\/fr\/shipping-policy\/","title":{"rendered":"Politique de Livraison"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5037\" class=\"elementor elementor-5037\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-572c501c e-flex e-con-boxed e-con e-parent\" data-id=\"572c501c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd1454b elementor-widget elementor-widget-text-editor\" data-id=\"1dd1454b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 data-section-id=\"1t51jlg\" data-start=\"598\" data-end=\"619\"><span role=\"text\"><strong data-start=\"600\" data-end=\"619\">Politique de Livraison<\/strong><\/span><\/h1><p data-start=\"621\" data-end=\"653\"><strong data-start=\"621\" data-end=\"653\">Derni\u00e8re mise \u00e0 jour\u00a0: 17\u00a0novembre\u00a02024<\/strong><\/p><p data-start=\"655\" data-end=\"810\">At <strong data-start=\"658\" data-end=\"675\">Software Sail<\/strong>, we are committed to providing fast and reliable delivery for all eligible digital products sold through <strong data-start=\"781\" data-end=\"809\"><a class=\"decorated-link\" href=\"https:\/\/softwaresail.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"783\" data-end=\"807\">https:\/\/softwaresail.com<\/a><\/strong>.<\/p><p data-start=\"812\" data-end=\"891\">Because our products are delivered digitally, no physical shipment is required.<\/p><h2 data-section-id=\"ou33vd\" data-start=\"898\" data-end=\"923\"><span role=\"text\"><strong data-start=\"901\" data-end=\"923\">1. Delivery Method<\/strong><\/span><\/h2><p data-start=\"925\" data-end=\"1010\">All eligible products purchased on our website are delivered <strong data-start=\"986\" data-end=\"1009\">digitally by e-mail<\/strong>.<\/p><p data-start=\"1012\" data-end=\"1185\">After your payment has been successfully received and verified, your order is generally processed promptly and the purchased product is usually delivered <strong data-start=\"1166\" data-end=\"1184\">dans les 10 minutes<\/strong>.<\/p><p data-start=\"1187\" data-end=\"1301\">Unless otherwise stated on the relevant product page, orders are processed and delivered <strong data-start=\"1276\" data-end=\"1300\">within 1 working day<\/strong>.<\/p><p data-start=\"1303\" data-end=\"1339\">No physical package will be shipped.<\/p><h2 data-section-id=\"70o2mp\" data-start=\"1346\" data-end=\"1380\"><span role=\"text\"><strong data-start=\"1349\" data-end=\"1380\">2. Estimated Delivery Times<\/strong><\/span><\/h2><p data-start=\"1382\" data-end=\"1480\">Our standard delivery time is usually <strong data-start=\"1420\" data-end=\"1441\">around 10 minutes<\/strong> after successful payment confirmation.<\/p><p data-start=\"1482\" data-end=\"1529\">In some cases, delivery may take longer due to:<\/p><ul data-start=\"1531\" data-end=\"1695\"><li data-section-id=\"1rajo0a\" data-start=\"1531\" data-end=\"1561\">manual payment verification;<\/li><li data-section-id=\"1w3cwnh\" data-start=\"1562\" data-end=\"1605\">product-specific activation requirements;<\/li><li data-section-id=\"cm281f\" data-start=\"1606\" data-end=\"1644\">temporary stock availability issues;<\/li><li data-section-id=\"1ievmnb\" data-start=\"1645\" data-end=\"1695\">technical delays outside our reasonable control.<\/li><\/ul><p data-start=\"1697\" data-end=\"1865\">If your order is not delivered within the usual timeframe, delivery may be delayed by up to <strong data-start=\"1789\" data-end=\"1800\">6 hours<\/strong>.<br data-start=\"1801\" data-end=\"1804\" \/>If the delay continues beyond that period, please contact us.<\/p><p data-start=\"1867\" data-end=\"2035\">Delivery times may vary depending on the specific software or product purchased. For product-specific timing information, please refer to the relevant <strong data-start=\"2018\" data-end=\"2034\">product page<\/strong>.<\/p><h2 data-section-id=\"1f4z9bt\" data-start=\"2042\" data-end=\"2088\"><span role=\"text\"><strong data-start=\"2045\" data-end=\"2088\">3. Where You Will Receive Your Purchase<\/strong><\/span><\/h2><p data-start=\"2090\" data-end=\"2182\">Your purchase will be delivered directly to the <strong data-start=\"2138\" data-end=\"2156\">e-mail address<\/strong> provided during checkout.<\/p><p data-start=\"2184\" data-end=\"2276\">Please make sure that your e-mail address is entered correctly before completing your order.<\/p><p data-start=\"2278\" data-end=\"2346\">If you do not see our message in your inbox, please also check your:<\/p><ul data-start=\"2348\" data-end=\"2439\"><li data-section-id=\"1918d5d\" data-start=\"2348\" data-end=\"2367\"><strong data-start=\"2350\" data-end=\"2365\">spam folder<\/strong><\/li><li data-section-id=\"1v2ifms\" data-start=\"2368\" data-end=\"2387\"><strong data-start=\"2370\" data-end=\"2385\">junk folder<\/strong><\/li><li data-section-id=\"1ceqhvj\" data-start=\"2388\" data-end=\"2410\"><strong data-start=\"2390\" data-end=\"2408\">promotions tab<\/strong><\/li><li data-section-id=\"1ozuajs\" data-start=\"2411\" data-end=\"2439\"><strong data-start=\"2413\" data-end=\"2439\">other filtered folders<\/strong><\/li><\/ul><h2 data-section-id=\"12m9098\" data-start=\"2446\" data-end=\"2492\"><span role=\"text\"><strong data-start=\"2449\" data-end=\"2492\">4. What You Will Receive After Purchase<\/strong><\/span><\/h2><p data-start=\"2494\" data-end=\"2546\">Depending on the product purchased, you may receive:<\/p><ul data-start=\"2548\" data-end=\"2778\"><li data-section-id=\"vl5r5y\" data-start=\"2548\" data-end=\"2600\">le <strong data-start=\"2554\" data-end=\"2599\">product key or license activation details<\/strong>;<\/li><li data-section-id=\"mtjahk\" data-start=\"2601\" data-end=\"2648\">a <strong data-start=\"2605\" data-end=\"2629\">multilingual license<\/strong>, where applicable;<\/li><li data-section-id=\"1qx5ebx\" data-start=\"2649\" data-end=\"2695\"><strong data-start=\"2651\" data-end=\"2694\">installation or activation instructions<\/strong>;<\/li><li data-section-id=\"ipqysn\" data-start=\"2696\" data-end=\"2729\">access to <strong data-start=\"2708\" data-end=\"2728\">customer support<\/strong>;<\/li><li data-section-id=\"11jy3ij\" data-start=\"2730\" data-end=\"2778\">an <strong data-start=\"2735\" data-end=\"2746\">invoice<\/strong> or order confirmation document.<\/li><\/ul><p data-start=\"2780\" data-end=\"2879\">The exact contents may vary depending on the specific software, license type, or service purchased.<\/p><h2 data-section-id=\"1d5i9pz\" data-start=\"2886\" data-end=\"2942\"><span role=\"text\"><strong data-start=\"2889\" data-end=\"2942\">5. What to Do If You Have Not Received Your Order<\/strong><\/span><\/h2><p data-start=\"2944\" data-end=\"3034\">If you have not received your purchase within the expected timeframe, please do not worry.<\/p><p data-start=\"3036\" data-end=\"3050\">First, please:<\/p><ul data-start=\"3052\" data-end=\"3220\"><li data-section-id=\"1s96e9m\" data-start=\"3052\" data-end=\"3085\">check your spam or junk folder;<\/li><li data-section-id=\"1t522k4\" data-start=\"3086\" data-end=\"3152\">verify that the e-mail address used during checkout was correct;<\/li><li data-section-id=\"1y58zdd\" data-start=\"3153\" data-end=\"3220\">allow a little extra time in case of temporary processing delays.<\/li><\/ul><p data-start=\"3222\" data-end=\"3340\">If you still have not received your order, please contact our support team and we will assist you as soon as possible.<\/p><h2 data-section-id=\"1i0bjn6\" data-start=\"3347\" data-end=\"3364\"><span role=\"text\"><strong data-start=\"3350\" data-end=\"3364\">6. Support<\/strong><\/span><\/h2><p data-start=\"3366\" data-end=\"3444\">If you need help regarding delivery or activation, you can contact us through:<\/p><p data-start=\"3446\" data-end=\"3512\"><strong data-start=\"3446\" data-end=\"3460\">Live Chat:<\/strong> via our website<br data-start=\"3476\" data-end=\"3479\" \/><strong data-start=\"3479\" data-end=\"3490\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3491\" data-end=\"3512\">info@softwaresail.com<\/a><\/p><p data-start=\"3514\" data-end=\"3592\">We aim to provide fast assistance and support for all delivery-related issues.<\/p><h2 data-section-id=\"93i5sp\" data-start=\"3599\" data-end=\"3624\"><span role=\"text\"><strong data-start=\"3602\" data-end=\"3624\">7. Important Notes<\/strong><\/span><\/h2><ul data-start=\"3626\" data-end=\"4058\"><li data-section-id=\"1qjfqug\" data-start=\"3626\" data-end=\"3682\">Delivery is made <strong data-start=\"3645\" data-end=\"3669\">only in digital form<\/strong> by e-mail.<\/li><li data-section-id=\"13ran8x\" data-start=\"3683\" data-end=\"3796\">No physical shipping address is required for digital delivery, unless needed for invoicing or legal purposes.<\/li><li data-section-id=\"1qicwrg\" data-start=\"3797\" data-end=\"3932\">Delivery may be delayed in exceptional cases, including weekends, public holidays, payment verification, or temporary stock issues.<\/li><li data-section-id=\"zyztab\" data-start=\"3933\" data-end=\"4058\">If a product is temporarily unavailable, we may require additional time to complete delivery or contact you with an update.<\/li><\/ul><h2 data-section-id=\"5m6bi0\" data-start=\"4065\" data-end=\"4094\"><span role=\"text\"><strong data-start=\"4068\" data-end=\"4094\">8. Company Information<\/strong><\/span><\/h2><p data-start=\"4096\" data-end=\"4398\"><strong data-start=\"4096\" data-end=\"4126\">Nova Crest Corporation SRL<\/strong><br data-start=\"4126\" data-end=\"4129\" \/><strong data-start=\"4129\" data-end=\"4144\">Enseigne commerciale :<\/strong> Software Sail<br data-start=\"4158\" data-end=\"4161\" \/><strong data-start=\"4161\" data-end=\"4207\">Num\u00e9ro de TVA intracommunautaire :<\/strong> RO50321406<br data-start=\"4218\" data-end=\"4221\" \/><strong data-start=\"4221\" data-end=\"4229\">CUI :<\/strong> 50112043<br data-start=\"4238\" data-end=\"4241\" \/><strong data-start=\"4241\" data-end=\"4263\">Si\u00e8ge social :<\/strong> Municipalit\u00e9 de Timi\u0219oara, Rue VASILE ALECSANDRI, N\u00b0 3, \u00c9tage 2, App. 8, Comt\u00e9 de Timi\u0219, 300078, Roumanie<br data-start=\"4362\" data-end=\"4365\" \/><strong data-start=\"4365\" data-end=\"4376\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4377\" data-end=\"4398\">info@softwaresail.com<\/a><\/p><p><!-- \/wp:heading --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Last updated: November 17, 2024 At Software Sail, we are committed to providing fast and reliable delivery for all eligible digital products sold through <a href=\"https:\/\/softwaresail.com\">https:\/\/softwaresail.com<\/a>. Because our products are delivered digitally, no physical shipment is required. 1. Delivery Method All eligible products purchased on our website are delivered digitally by e-mail. After your [&hellip;]<\/p>\n","protected":false},"author":273330113,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5037","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - Software Sail<\/title>\n<meta name=\"description\" content=\"Learn how we at Software Sail deliver our licenses instantly by email. 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